Frequently Asked Questions
What is Plasticuts?
Plasticuts is a website where you can order custom cut-to-size acrylic sheets online.
How do I place an order?
Go to our homepage and select a shape to get started. You can then enter your part dimensions and order quantity.
What options do I have for how the edges of my acrylic sheet are finished?
You have two options for how the edges of your acrylic sheet are finished: Either "Standard Edges" or "Premium Edges". Standard edges - which is our standard routered finish - are suitable for a wide range of commercial and residential applications such as do-it-yourself projects, garage window replacement, cabinet window replacement, or machine guards. Our premium edge finish is polished and smooth to the touch. Choose the premium edge option for applications such as bookshelves, table/desk covers, signage, sneeze guards, or whenever a smooth finished edge is required. See edge finishing examples.
Where do you ship?
Currently we only ship to Canadian residences and businesses.
What types of plastic do you cut?
Currently we only custom cut acrylic sheets.
Is my credit card information safe?
We do not have sccess to your credit card details at any time in the transaction process. Your payments are processed by Stripe, who are one of the largest payment processors in the world.
What payment methods do you accept?
We currently accept Visa, Mastercard, and American Express.
How long until my order arrives?
Most orders are shipped within 1-2 business days from our manufacturing facility in Ontario, Canada. The final arrival time will depend on your location.
What is your return policy?
As all our products are custom-cut, we are not able to accept returns.