Frequently Asked Questions
What is Plasticuts?
Plasticuts is a website where you can order custom cut-to-size acrylic sheets online.
How do I place an order?
Go to our acrylic sheet order page and begin by entering your part dimensions and order quantity.
How are the edges of your acrylic sheets finished?
Our acrylic sheets are finished with either "Hard Edges" or "Soft Edges". Hard edges - which is our standard factory finish - is suitable for a wide range of commercial and residential applications such as do-it-yourself projects, garage window replacement, cabinet window replacement, or machine guards. Our soft edge finish is polished and smooth to the touch. Choose the soft edge option for applications such as bookshelves, table/desk covers, signage, sneeze guards, or whenever a smooth finished edge is required. See edge finishing examples.
Where do you ship?
Currently we only ship to Canadian residences and businesses.
What types of plastic do you cut?
Currently we only custom cut acrylic (Plexiglas®, Lucite®) sheets.
What payment methods do you accept?
We currently accept Visa, Mastercard, and American Express.
How long until my order arrives?
Most orders are shipped within 1-2 business days from our manufacturing facility in Ontario, Canada. The final arrival time will depend on your location.
What is your return policy?
As all our products are custom-cut, we are not able to accept returns.